Hello,
I bought a new keyboard directly on the Native Instruments website, a Komplete A49, received today.
Problem: in Native Access, when I want to enter the serial number, there is a message saying that this number is already used!!!!…
I can't get help online. And since I have to translate live English -> French, it's complicated.
Of course, I have all the documents and proof of purchase on my NI account.
Any ideas?
Possible help?
Thanks in advance.