Urgent: Help Needed with Kontakt 8 Order Status

ethanirava

Hello everyone,

I recently purchased Kontakt 8, but my order status shows as "Refunded," and I haven’t received any confirmation or receipt. I’ve reached out several times to support regarding this issue but haven’t received a clear response.

Can anyone provide guidance on how to resolve this situation? Has anyone else experienced something similar? Any assistance or advice would be greatly appreciated.

Thank you

Jeremy_NI

@ethanirava My colleagues should get back to you soon, I'm sure they will clear this out.