Firmware 1.8.4 'upgrade' -- S88 MK3 -- Komplete Kontrol does not 'see' the S88

mwpeters75

Two different PCs. One on 11 and one on 10 with latest updates. S88 functions as midi keyboard. Firmware upgrade to 1.8.4 worked. Different USB cables tried. Doubt this is an issue since S88 works as straight midi keyboard with Kontact and Komplete Kontrol. What is missing is being able to select the S88 from the drop down menu to enable all the KK features. This is an issue with both the SA and VST3 iterations.

I might add, the previous version (I don't remember the exact numbers - 1.3.x) was working great. Now with the firmware change, no joy.

Any recommendations would be appreciated.

mwpeters75

I am pleased to report that Jeremy solved the issue by pointing me to check on the status of the Hardware Connection Service. I did not have it installed on either of the machines that I was using. HCS had been on the original PC where the S88 was working. Thank you Jeremy!