Help!! Problem with Battery 4 Content Relocation

andermaraja
andermaraja Member Posts: 1 Newcomer
in Battery 4

I recently moved all my content to an external drive, including the Battery 4 Factory Library and the expansions, but for some reason Battery is searching for the expansions in a different location to the factory library and won’t let me change the expansion library search location. The rescan button and the folder buttons do not work.

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,856 mod

    Please try to following for Battery 4:

    1. Click the Windows Start button at the bottom left side of your screen.
    2. Type "regedit" into the search field, then press Enter to open the Windows Registry Editor.
      01_RegEdit.png
    3. In the Registry Editor, navigate the folder structure to this location and locate the folder for the NI product that is crashing:
      HKEY_CURRENT_USER > Software > Native Instruments > *Product Name* Folder
    4. Note: Deleting the incorrect folder could result in unexpected behaviour with other applications, and possibly your operating system.
    5. Close the Registry Editor and reopen your NI software to check that the issue has been resolved.
    2. Reinitialize the Application Database
    1. Note: The "AppData" is a hidden Windows folder. See this article for instructions to display hidden Windows folders.
    2. Search through the Native Instruments folder at this location to find the folder of the NI product that is problematic.
    3. Delete only the folder for the NI problematic product
    4. Reopen your NI software to check that the issue has been resolved.
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