the file format is not supported or corrupt on wav files

Joseph Spenser Jackson
Joseph Spenser Jackson Member Posts: 2 Member
edited September 24 in Kontakt

My audio wav files won't work in Kontakt 8 anymore, they say there corrupted even though they aren't. They work perfectly fine in Kontakt 7

Is there anything that I can do?

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Best Answer

  • Brendan_NI
    Brendan_NI Product Team Posts: 7 mod
    Answer ✓

    Thanks for the post. This error message is actually incorrect and is a symptom of a known issue.

    If the rack is not empty and you drag and drop or double click a sample, the Leap instrument does not load and you get an incorrect file format message. We are aware of it and have a fix which will be rolled out very soon. In the meantime you can add a new Leap from the menu and drag the samples into it. Note this does not happen if the rack is empty.

    I will make sure that the change log is updated.

Answers

  • Brendan_NI
    Brendan_NI Product Team Posts: 7 mod
    Answer ✓

    Thanks for the post. This error message is actually incorrect and is a symptom of a known issue.

    If the rack is not empty and you drag and drop or double click a sample, the Leap instrument does not load and you get an incorrect file format message. We are aware of it and have a fix which will be rolled out very soon. In the meantime you can add a new Leap from the menu and drag the samples into it. Note this does not happen if the rack is empty.

    I will make sure that the change log is updated.

  • Joel Rudshavn
    Joel Rudshavn Member Posts: 3 Newcomer

    Is there an update on this? I have used the last week batch re-saving. And installing everything on the Mac Studio. And when I am finally done . Kontakt 8 inside of Logic Pro X only have greyed out preset folders . I have to say, Kontakt 8 so far has been a nightmare. Problem after problem . Get the same error. Corrupt files. Work fine in Kontakt 8 stand alone though..

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