Can some one help me solve a Battery 4 issue when using Pro Tools with an M2 computer?

Ellie
Ellie Member Posts: 1 Newcomer
edited November 1 in Battery 4

I am using Rosetta on a macbook pro M2 pro and Pro Tools cannot find Battery 4 but can find Kontrol, Absynth 5 etc. Has anyone else had this problem? What trouble shooting steps could I try? Many Thanks

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  • DiosGnosis
    DiosGnosis Member Posts: 196 Helper

    Hi Ellie,

    This might be a silly question, but does Native Access show a location for Battery 4 and its library?

    You should be able to click the three dots (…) next to each product you own in Native Access to establish its file path.

    Make sure those paths match up in Pro Tools.

    I'm not a Pro Tools user (Logic 11) so, I'm not certain of the steps to ensure your file paths match up but, that is definitely where I'd start the process.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,539 mod
    Answer ✓

    No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: https://bit.ly/NI_support_other

This discussion has been closed.
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