Can some one help me solve a Battery 4 issue when using Pro Tools with an M2 computer?

Ellie
Ellie Member Posts: 1 Newcomer
edited November 2024 in Battery 4

I am using Rosetta on a macbook pro M2 pro and Pro Tools cannot find Battery 4 but can find Kontrol, Absynth 5 etc. Has anyone else had this problem? What trouble shooting steps could I try? Many Thanks

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Answers

  • DiosGnosis
    DiosGnosis Member Posts: 196 Helper

    Hi Ellie,

    This might be a silly question, but does Native Access show a location for Battery 4 and its library?

    You should be able to click the three dots (…) next to each product you own in Native Access to establish its file path.

    Make sure those paths match up in Pro Tools.

    I'm not a Pro Tools user (Logic 11) so, I'm not certain of the steps to ensure your file paths match up but, that is definitely where I'd start the process.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,144 mod
    Answer ✓

    No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: https://bit.ly/NI_support_other

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,487 mod

    We have just shipped an update to Battery 4. It is already available in Native Access 2, although it may take longer to populate download servers worldwide. If you don't see it, keep refreshing!

    Changelog is as follows:

    • ADDED Support for macOS 15 Sequoia
    • ADDED Support for macOS 14 Sonoma
    • FIXED “Missing Samples” window was not triggered in some situations
    • FIXED Skipping “Missing Sample” could cause cells to remain blank
    • FIXED Komplete Kontrol crashes Logic Pro X when closed if hosting Battery
    • FIXED Project file including Battery instances increases in size every time it is saved (Cubase)
    • FIXED Moving cell broken after missing sample has been relocated
    • FIXED Vintage Sampler MP60/SP1200 modes do not affect output (Logic, Standalone)
    • FIXED Saved kit missing from user section in browser after resave

This discussion has been closed.
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