Kontakt's Missing Content Error in Old Cubase Project - Stuck in Demo Mode

125
125 Member Posts: 3 Member

Hi,

I'm encountering a Missing Content error message in Kontakt when loading an old project in Cubase. The error reads:

"Kontakt: One or more Kontakt instances cannot be recalled correctly, perhaps due to missing content. Please open any Kontakt instance in your host, Komplete Kontrol or Maschine to resolve the issue."

I have Komplete 14 Ultimate, but this project was created using Kontakt 5 and uses Rickenbacker Bass and Analog Dreams.

Here’s what happens when I load the project:

  • All instruments in Kontakt’s menu (left panel) display a small "Activate" tab/tag and show a blank main page with a "DEMO" label at the top.
  • Clicking the "Activate" tag only opens Native Access (NA), but nothing changes.

Per a suggestion from an NI service agent, I downgraded Native Access to version 3.2.3 using these directions. Unfortunately, even after a full system restart, the project still opens in Demo Mode, and the "Activate" button continues to send me to Native Access with no further resolution.

Does anyone know of a way to resolve this issue?

All the best,

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