Komplete Kontrol 3.3.1 crashes standalone AND Logic

SeeArr
SeeArr Member Posts: 6 Newcomer
edited October 22 in Komplete Kontrol

KK very often crashes while browsing through / switching between different plugins (e.g. Ashlight, Lores, Arkhis) since the last update and shows strange behaviour - see picture. Very frustrating

27" Intel-iMac, Sonoma 14.6, Logic 11.0.1, KK 3.3.1

Bildschirmfoto 2024-08-06 um 13.15.52.png

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  • SeeArr
    SeeArr Member Posts: 6 Newcomer

    UPDATE: Updated to the new Version 3.3.2. Still crashes in/with Logic. Screenshot shows the KK-Window just before crashing after I tried to open "Deft Lines". Has anybody an idea, please?

    Bildschirmfoto 2024-08-08 um 11.55.24.png

  • DunedinDragon
    DunedinDragon Member Posts: 971 Guru

    Must be related to the Mac version. I've seen nothing like that on Windows 10/Ableton.

  • Bryn Owen
    Bryn Owen Member Posts: 23 Member

    There's another thread in the forum about this too, but NI has not responded yet I think.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 4,965 mod
    edited August 9

    Sonoma 14.6? OK didn't realise that was out, still on 14.5 - not crashing for me there

  • SeeArr
    SeeArr Member Posts: 6 Newcomer

    @Kymeia 14.6.1. is the newest regular version.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 4,965 mod

    yeah just installing as it’s an important security fix but it wasn’t showing in updates like it usually does

  • SeeArr
    SeeArr Member Posts: 6 Newcomer

    BTW: I also really want to DOWNGRADE to KK 2.9.x, as this version works so much better with my KOMPLETE KONTROL S49 MK2. (I really don't like the 3+ Versions)

    Does anybody knows if a downgrade is possible. Keeping both versions as mentioned here somewhere doesn't allow me to use KK 2.9x in Logic.

  • Kymeia
    Kymeia NKS User Library Mod Posts: 4,965 mod

    Yes it’s possible to do that

  • SeeArr
    SeeArr Member Posts: 6 Newcomer

    @Kymeia Would you please tell me how? Just install version 2.9 and delete version 3?

  • Kymeia
    Kymeia NKS User Library Mod Posts: 4,965 mod
    edited August 9

    The installer is in the link on how to keep them side by side:

    https://support.native-instruments.com/hc/en-us/articles/14394517675677-How-to-Keep-Komplete-Kontrol-2-9-and-Komplete-Kontrol-3-on-Your-System

    If you no longer want to keep them side-by-side then just don't just don't follow the procedure to rename the folder so the older installer overwrites the new version - afaik that should be enough but obviously if you have some renamed folders already delete those just to be safe

    Incidentally I have updated to 14.6.1 now and run a few Logic/KK test projects, no crashes so far but will post a report if anything changes

  • SeeArr
    SeeArr Member Posts: 6 Newcomer

    @Kymeia thank You very much. I will try it and keep You informed as well. Will take some time as I'm not in the studio right now. Thx again for Your patience!

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