Kontrol MK3 firmware update issue

Bunter
Bunter Member Posts: 2 Newcomer
edited October 22 in Komplete Kontrol

I've just updated the new firmware for my Kontrol mk3 S61. It installed but when I boot up the keyboard it keeps reverting back to 'get the latest update - download the update at ni.de/kontrol-update'. I've tried the updater again but it says I have the latest firmware installed. I've followed all the instructions on the main site but nothings working.

Any suggestions most welcome.

Thanks.

Best Answer

  • Bunter
    Bunter Member Posts: 2 Newcomer
    Answer ✓

    That worked. Thanks for your help.

Answers

  • DunedinDragon
    DunedinDragon Member Posts: 971 Guru

    It sounds like the same thing that happened to me. It took a while to get it figured out, but with the help of @Michael_NI who sent me a fairly involved link to a process I followed, I got it fixed.

    Make sure you start with a fresh download of the installation program.

    https://support.native-instruments.com/hc/en-us/articles/16567321051805-How-Can-I-Update-the-Driver-and-Firmware-of-My-Kontrol-S88-MK3-on-Windows?_gl=17ynsmz_gcl_awR0NMLjE3MTk2MDYxOTcuQ2p3S0NBand2dm16QmhBMkVpd0F0SFZyYjFENUZrU08tNldtclFWQVVrTi1IdFFPamZuTk5JWlc3NTlvNEFNRjd0amoxSVl4bkVMaFZCb0MyY0VRQXZEX0J3RQ.._gcl_auMTAyMDMwNzc3OS4xNzE1NTQxMzc4LjE0ODE3NzExNDUuMTcyMjM1MzgwMi4xNzIyMzUzODAy_gaMTg4NzcwMzA2NC4xNjI4MjE4MDAw_ga_S4HX7NRXLW*MTcyMjc1NTQ2Mi4xODU0LjEuMTcyMjc1NjA1OC41Ny4wLjE4NTc1NDYyNg..&_ga=2.27927935.230585467.1721674540-1887703064.1628218000&_gac=1.13838917.1719606197.CjwKCAjwvvmzBhA2EiwAtHVrb1D5FkSO-6WmrQVAUkN-HtQOjfnNNIZW759o4AMF7tjj1IYxnELhVBoC2cEQAvD_BwE

  • Bunter
    Bunter Member Posts: 2 Newcomer
    Answer ✓

    That worked. Thanks for your help.

  • DunedinDragon
    DunedinDragon Member Posts: 971 Guru
    edited August 4

    @Matthew_NI

    Looks like another person that had the same weird situation I ran into that was fixed by @Michael_NI process. This should probably be forwarded to the development group to figure out how this sort of thing happens. Apparently something they didn't see during testing for some odd reason.

  • gcorcella
    gcorcella Member Posts: 63 Member
    https://community.native-instruments.com/discussion/comment/170293#Comment_170293

    it did not work

  • DunedinDragon
    DunedinDragon Member Posts: 971 Guru
    edited August 6
    https://community.native-instruments.com/discussion/comment/170637#Comment_170637

    We were referring to @Bunter (the OP) which in his case worked. Not sure if it's even relevant to your situation.

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