komplete kontrol software wont load

gotcha3131
gotcha3131 Member Posts: 2 Newcomer
edited October 22 in Komplete Kontrol

I am having a problem getting KK to scan the plugins. It hangs as soon as I try to open the app. This is a new app for my comp, kontact 7 works as fine. thanks for the help.

Answers

  • JesterMgee
    JesterMgee Member Posts: 2,973 Expert

    Does it show a splash screen when it hangs?

    Is there any info on the splash screen such as a plugin that it is trying to scan?

    I find sometimes when it scans plugins a popup appears asking you to auth/activate a plugin but it may appear behind the splash banner. Otherwise sometimes a plugin may be dodgy or corrupt but usually the splash will readout the plugin it is currently trying to scan to nail it down easier. I don't use the latest version of KK, I still use version 2.9 so not sure if that is another of those useful features they decided to remove.

  • gotcha3131
    gotcha3131 Member Posts: 2 Newcomer

    when it starts to load the screen says "waiting to scan plugins" and never goes past that screen until I close the screen. it doesn't hang on a particular plugin because it wont go past waiting to scan.

    where can I find an earlier version of KK?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @gotcha3131 You can try to reset Komplete Kontrol 's database as explained in this article: KOMPLETE KONTROL Crashes

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