Ashlight started crashing with some presets

PhantomGlass
PhantomGlass Member Posts: 1 Member
edited October 22 in Kontakt

OS: Windows 10
DAW: Reaper 7.13
Ashlight version: 1.6.0 (Latest at time of writing), now testing 1.5.0
Kontakt Player version: 6.8.0 and 7.6.1

EDIT: I installed Ashlight 1.5.0 and now starting it up normally in Kontakt 6.8.0 works as before. However, one instance still crashes Reaper in my current project. I can't seem to make it crash in any other way than attempting to open that particular instance. I'd like to see its sound settings so that I can write them down, delete that instance and move on using Kontakt 7.6.1.

Issue: I've been using Ashlight in Kontakt 6.8.0 because I liked the UI better. (In fact, Ashlight should NOT work in 6.8 per patch notes, which state "The minimum version required is Kontakt 7.6", but it has been working perfectly - until now.) Yesterday Ashlight worked fine, but today it started crashing Reaper immediately:

If I open a new project, insert Kontakt 6.8 and load Ashlight, it says "Your version of Kontakt is too old to load this file". This did not happen yesterday. I didn't update any software between yesterday and today.

I have Kontakt 7.6.1 and will start using that moving forward. But my problem is, I have saved projects that use Ashlight in Kontakt 6.8 and perhaps depending on which preset/settings I was using, it will either run fine or crash Reaper. For example, in one project, I have two instances of Ashlight and opening one of them works fine, but opening the other one crashes. However I can't make it crash by browsing through presets, so the reason might not be exactly that.

I need to see the settings of each old Ashlight instance that used Kontakt 6.8, so that I can transfer the same sound settings into new instances that use Kontakt 7.6.1. Is there any way to do this? Even if by installing old versions of Kontakt/Ashlight?

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,395 mod

    @PhantomGlass It's hard to know what would cause the crash. Did you update Ashlight at some point? There was one update last year that could possibly break compatibility with version 6 (although it should not affect existing projects).

    Maybe we can try this out. Uninstall the library and install this version: Ashlight 1.5.0

    Open your projects where you are using Kontakt 6.8, save the presets as user presets (if they open without crashing).

    Update the libray again in Native Access, copy the Kontakt 6.8 tracks to Kontakt 7 tracks, load the user preset in the Kontakt 7 track.

    I hope that can help.

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