Hello, I've got quite a tricky interogation.
My Komplet Kontrol S49 MK2 failed, but it was still under warranty.
I sent it and they returned me a new one with a new serial number.
But meanwhile I've bought the MK3 so I don't need the S49 MK2 anymore. I didn't use it once and did not register the new license on my account.
I decided to sell it, but I don't know what serial I should give my buyer : only the old serial (which doesn't match with the keyboard) is on my NI account and I don't know if the new one will work or offer the same options (Komplet Select). Should I register the new one and then ask for the transfer ? Should I just give the new serial and let the buyer register it ? Or ask Native Instruments a transfer for the old serial number and give both licenses to the buyer ? The keyboard is still under warranty : is the warranty still aviable with the new serial for the buyer ?
Thanks a lot for those who could answer me.