Empty Kontakt instances on new PC

Hi everyone. I recently switched to a new machine. everything works software wise but when i try to open projects from my old pc all the kontakt instances just open up completely empty...
I already made the file path completely the same like before. also installed the exact same version. still nothing. normally kontakt would ask you where the missing files are located. now just nothing completely empty kontakt instances
like in the image. you can see all the different instances on the left. but they all open like this.
this is pretty painfull cause rn a year of ungoing projects are useless. if anyone can help me it would mean alot to me.
thanks.
Comments
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what DAW is this happening in?
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That's FL Studio.
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Hi @rickert119 I see that you've contacted our support team. Keep us updated how it goes and feel free to share a solution here.
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ive sent support on of the project files that works fine on the old machine and opens like this on the new one. havent had a response back yet.
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