Guitar rig is crashing Logic Pro. How do I resolve this issue?

Zenlarge

I just installed Guitar Rig Pro 6.2.2. Not every time, but often when I select a new preset it causes Logic Pro to crash. How do I resolve this issue?

I see there is an option to send a report to apple. Is there a way I can send that report to NI for support?

Jeremy_NI

Hey @Zenlarge First of all, if you are using our plug-ins in Logic on a M1 computer, make sure you run Logic in Rosetta mode: How to Open Your DAW Using Rosetta

Also make sure to give Full Disk Access to Logic: How to Enable Full Disk Access on macOS

Jeremy_NI

Hey @Zenlarge First of all, if you are using our plug-ins in Logic on a M1 computer, make sure you run Logic in Rosetta mode: How to Open Your DAW Using Rosetta

Also make sure to give Full Disk Access to Logic: How to Enable Full Disk Access on macOS

Zenlarge

Does running in rosetta mode disable the performance benefits of having an m1 chip?

Zenlarge

Starting logic in rosetta mode solved the issue.

Jeremy_NI

@Zenlarge Running in Rosetta mode does impact performance, but it should still run smoothly. Full compatibility will come in the next months for all our plug-ins.

Zenlarge

https://community.native-instruments.com/discussion/comment/11184#Comment_11184

That is great news that full compatibility is coming!! How will I know when I no longer need to start using rosetta mode?

Jeremy_NI

https://community.native-instruments.com/discussion/comment/11459#Comment_11459

Well, when an update is available you can always check the changelog in Native Access, this will definitely be indicated when the time comes. You can also follow this article that we update M1 compatibility:

Apple Silicon (M1) Compatibility News