Guitar Rig 7 crashes on startup Windows 11 [temporary fix included]

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aeronmusic
aeronmusic Member Posts: 1 Newcomer

For some reason, Guitar Rig 7 keeps crashing on startup after installation on Windows 11. I tried the steps in the article "GUITAR RIG Crashes at Startup" (can't post urls here yet). Sadly, that did not fix my problem and I found no crash logs. However, I went to regedit and then "HKEY_CURRENT_USER\Software\Native Instruments\Guitar Rig 7" where I've set "RescanDatabase" to 0 and that fixed it. After that, "File" -> "Preferences" -> "Library" -> "Scan for New Presets" to let Guitar Rig 7 import the default content. No idea why it crashes on startup, because there are no crash logs. Perhaps it's because Guitar Rig 7 is installed on another disk on my machine?

Hopefully, this temporary fix is useful for people who encounter the exact same error as I did.

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  • wntrmt
    wntrmt Member Posts: 1 Newcomer
    edited November 2023
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    I'd gone through all the steps in the article "Guitar Rig Crashes at Startup" with no resolution before finding this post. I also had submitted a message to tech support, including generating the support file that was requested by their automated email response. But so far, no response from anyone at NI for two days.

    So, big thanks to aeronmusic for posting this! Editing that registry entry also resolved the launch issue for me.

    edited to note: my audio machine runs Windows 10, unlike the original post title that refers to Windows 11. So, this error and potential resolution seems to affect both current versions of the OS. Guitar Rig still crashes if I attempt to "File" -> "Preferences" -> "Library" -> "Scan for New Presets", so I'll keep waiting to hear from NI Support - hopefully they have some insight into a more complete fix. I can at least tinker with building my own chains, now.

  • S365
    S365 Member Posts: 1 Newcomer
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    I've been using Guitar Rig for years, and now it won't open at all.

    Seems to just crash at launch... Nothing appears when I click the program, even when launching through Native Access.

    It might just be a Windows 11 Bug - I've tried this Regedit fix, but doesn't seem to do anything.

    Re-installing doesn't fix, updating windows, nor even updating the drivers.

    Has anyone managed to overcome this?

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