BUG? Reflektor - User IR folder is not sorted alphabetically

TORLEY

In Guitar Rig 7 Pro, I pointed the Reflektor User IR folder at Ableton's Convolution Impulse Responses folder, and it show up in some strange haphazard "order".

This is true of subfolders in it. It's very obvious because the top-level folders start with numbers: 01, 02, 03 but it's all mixed up.

What's going on here and how do we fix it?

Screenshot 2023-11-10 at 5.54.14 AM.png

Also, so I understand this correctly: user IRs don't get saved with a project so I must be careful to keep files in the same place to be referenced later, right?

Eddie_NI

The answer to the second question is: Yes, the user IRs are not embedded in the preset or DAW project. They are only referenced, so you need to make sure they are still available when loading the preset/project.

As to the first question: That is not supposed to be that way. It's a new bug (apparently only on some Macs) that we'll hopefully fix with the next update. Thanks you for bringing this to our attention.

Eddie_NI

The answer to the second question is: Yes, the user IRs are not embedded in the preset or DAW project. They are only referenced, so you need to make sure they are still available when loading the preset/project.

As to the first question: That is not supposed to be that way. It's a new bug (apparently only on some Macs) that we'll hopefully fix with the next update. Thanks you for bringing this to our attention.

TORLEY

@Eddie_NI GREAT thanks for clarification as always!

Re: that "new bug" reminds me of one some years back, that affected APFS alphabetical sorting in numerous plugins! I wonder if this is related.

Eddie_NI

This bug has been fixed with the Guitar Rig 7.0.2 update that was released yesterday.

TORLEY

Ah a most welcome fix! Dreams do come true. Here's my encouragement for you and the team to keep it up @Eddie_NI !

I want to share a contrast & compare experience too: I've really appreciated how attentive and responsive you've been to Guitar Rig 7 Pro fans here.

On the bottom of the barrel, I had a terrible, gruelling experience with IK Multimedia deleting my and others' reasonable forum posts, and not involving their product & engineering more in the community — denying bugs and ignoring them for over a year — and shunting things to isolated "support" tickets that get lost and ignored. This is why I replaced MixBox with Guitar Rig.