Komplete Kontrol Not updating 3.0.2

tonypesos
tonypesos Member Posts: 6 Newcomer
edited October 2024 in Komplete Kontrol

I've tried uninstalling the app, and reinstalling, but it will not update. I have all the latest updates for Windows 10. Do I have to have Windows 11 for it to work?


Please help! Thank you.

Comments

  • PoorFellow
    PoorFellow Moderator Posts: 5,502 mod
    edited November 2023

    I use Windows 10 and I have no issues with neither Native Access nor with Komplete Kontrol. Try using the N.I. reg tool to remove the Komplete Kontrol app (Not the Komplete Kontrol Drivers) if it is there. And delete the directory C:\Program Files\Native Instruments\Komplete Kontrol

    And then re-boot computer and try re-install again.

    If that doesn't work then try running Native Access as an Admin and make sure that you have full access privileges to install destination , also try looking at AV settings / or tun of AV temporarily to make sure that the AV is not blocking the installation.. Remember to turn on AV again immediately following the installation attempt !

  • Lev
    Lev Member Posts: 11 Member

    3.0.2

    has also cute bug.

    Where are beta testers????!


  • tonypesos
    tonypesos Member Posts: 6 Newcomer

    @PoorFellow thanks for the advice. I had saved most of the sounds to my D drive on my PC, but I couldn't put the application (Komplete Kontrol) on the D Drive. Seems like they can only go on the C Drive.

  • PoorFellow
    PoorFellow Moderator Posts: 5,502 mod
    edited November 2023

    Yes , the applications are installed on Windows system drive drive C: together with the Plug-ins all to their standard destinations. But there ought not be any problems installing all the sound content to another drive as long as it is not a network drive ! Some people may have got it to work with some content on a network drive but N.I. advice against it !

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