Guitar Rig 7 crashes at startup. Followed all of the advice on here but still not woking help

byglenn

Process:       Guitar Rig 7 [5298]

Path:         /Applications/Native Instruments/*/Guitar Rig 7.app/Contents/MacOS/Guitar Rig 7

Identifier:      com.native-instruments.Guitar Rig 7

Version:       7.0.1 (7.0.1 [R0], Copyright © 2023 Native Instruments GmbH)

Code Type:      X86-64 (Native)

Parent Process:    ??? [1]

Responsible:     Guitar Rig 7 [5298]

User ID:       501

Date/Time:      2023-10-29 13:13:49.058 +0000

OS Version:      macOS 11.7.10 (20G1427)

Report Version:    12

Anonymous UUID:    7F723754-4EC3-1ED1-2BD4-22F9C4E589C7

Sleep/Wake UUID:   476FFBF8-3663-4412-A780-0FFFF86C77EB

Time Awake Since Boot: 55000 seconds

Time Since Wake:   1300 seconds

System Integrity Protection: enabled

Crashed Thread:    0 Dispatch queue: com.apple.main-thread

Exception Type:    EXC_BAD_ACCESS (SIGBUS)

Exception Codes:   KERN_PROTECTION_FAILURE at 0x000000011eca6430

Exception Note:    EXC_CORPSE_NOTIFY

Termination Signal:  Bus error: 10

Termination Reason:  Namespace SIGNAL, Code 0xa

Terminating Process: exc handler [5298]

VM Regions Near 0x11eca6430:

  CG image          11ec40000-11ec42000  [  8K] rw-/rwx SM=PRV 

--> mapped file        11ec45000-11ecea000  [ 660K] r--/rw- SM=COW Object_id=4faef9ad

  JS JIT generated code   11ecea000-11eceb000  [  4K] r-x/rwx SM=PRV 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff61e48bdc -[MTLIGRenderPipelineState extractVSCompilerOutput:] + 103

1 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff61e488d0 -[MTLIGRenderPipelineState initWithDevice:pipelineStateDescriptor:vertexVariant:fragmentVariant:] + 208

PoorFellow

Quote : "Followed all of the advice on here" is a very broad statement , but it is also the kind of statement that suggests that people should not try to add anything here (since you have already tried it all)

N.I. forum person and MAC expert Jeremy_NI also is on leave until November 6th so he can not be called on either.

All in all then if you are sure that your OS (which you do not supply information about either !) is supported , then the only advice there can be given to you is to contact support and have them help you sort it out.

Eddie_NI

Please try the Guitar Rig 7.0.2 update that we released yesterday to see if that crash is fixed for you.