Guitar Rig 7 Pro Tuner unreliable

B.Oerenkool
B.Oerenkool Member Posts: 9 Newcomer
edited October 27 in Guitar Rig & FX

Hi All,

Me new here, but longtime user of Guitar Rig on Mac OS. So I've upgraded to Guitar Rig 7, but first thing to notice was a completely unreliable Tuner! I can compare 'cause version 6 and 5 are still running on the CPU. So it's not hardware related in any way. When the meter is set in 'cents' it wobbles everywich way, never comes to rest. The 'strobe' setting is even worse. I'm back in the '70's and using the 'Fork', and tuning by ear. It was okay in Guitar Rig 6, very annoying to experience a downgrade. Hopefully this will be fixed soon?

Regards,

B.Oerenkool

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Answers

  • Wouter De Muynck
    Wouter De Muynck Member Posts: 209 Pro

    Sounds like the input signal in GR7 is weaker compared to GR5/6. Do you have the ability to add a pre-amp to increase the input level towards your audio interface or do you have an instrument with higher output to test? I don’t experience what you experience btw.

  • Eddie_NI
    Eddie_NI Product Team Posts: 259 mod

    @B.Oerenkool

    There have been no changes to the tuner between Guitar Rig 6 and Guitar Rig 7 at all.

    Did you check that your audio interface and input configuration is the same in both cases?

    Btw. your thread title is very misleading if your only complaint is about the tuner.

  • B.Oerenkool
    B.Oerenkool Member Posts: 9 Newcomer

     Thanks Wouter & Eddy,


    You’re right, my problem is only with the tuner. Can I change that in any way?

    And sorry for the harsh complain.

    I think I got located the problem in a way, but the problem still excists.

    The signal is cranked up in every possible way, that’s not it. I knew from before that tuning with a humbucker performed a better signal. I think I have too many stuff in the signal flow. (15) Basic sound is Warm Tweed. I don’t use all the stuff at once, but like to have it at hand when I teach. 

    So I compared the tuning behaviour in an ‘empty’ Warm Tweed, and there was no problem. (CPU 16%) And whenever I load my ‘full’ preset, the Mac Pro 5.1 sounds like it wanna launch from Cape Caneveral. (CPU 28%)

    (Mac OS 12.7 / 2 x 3,06 GHz 6-Core Intel Xeon / 96 GB 1333 MHz DDR3 / NVIDIA GeForce GTX 780 3 GB)

    With a ‘full’ preset, the tuner starts fine, but after 4 or 5 strings it gets confused and wobbly.

    For the time I will work around, and make 2 different Warm Tweeds, with less stuff in the signal flow, hopefully that will help.

    Thanks for the help.

    Regards,

  • Eddie_NI
    Eddie_NI Product Team Posts: 259 mod

    I fixed the title for you :)

    What you have in the rack does not affect the tuner at all because the signal fed into the tuner is not processed by the effects and amps you have in the rack. So it does not matter if the rack is empty or not.

    Can you make a video showing your problem? I'm not entirely sure I understand it from your last description.

  • B.Oerenkool
    B.Oerenkool Member Posts: 9 Newcomer

    Thanks for the fixed title, that covers this problem better.

    I narrowed the problem down: It's about the mute function. I tune my guitar always with mute on, but in 7 it becomes wobbly with that function. I'll send you a screenrecording. I start with mute off, tuner stays steady, then with mute on, I keep hitting the strings (you don't hear offcourse) and after like 4 or 5 strings the wobble starts. At the end I only hit the E6 and switch mute on and off, you'll see the problem there. Hope this helps?


  • Eddie_NI
    Eddie_NI Product Team Posts: 259 mod

    Thank you for the video, now I see what you mean. Unfortunately I'm not able to reproduce the problem here.

    I also checked to code of Guitar Rig and there is definitely nothing else happening besides muting the output of the tuner when you click the mute button.

    But I do see that your input level is extremely low (around -14dB?). Please try to set it to 0dB and see if the problem still occurs. Are you using the standalone version of Guitar Rig or are you using it as a plugin?

  • B.Oerenkool
    B.Oerenkool Member Posts: 9 Newcomer

    Standalone version. Cranked up the input level, problem occurs even faster. Also Warm Tweed is distorting.

    Still, didn't had this problem in Guitar Rig 5/6 same input level, nice clean guitar with as little as possible noise in the background. So something must have changed on your side of the software?

  • Eddie_NI
    Eddie_NI Product Team Posts: 259 mod

    Try turning off the noise gate in the header. Does that change anything?

  • B.Oerenkool
    B.Oerenkool Member Posts: 9 Newcomer

    No change, and still had the GATE on in 5 / 6.

  • Eddie_NI
    Eddie_NI Product Team Posts: 259 mod

    Please play this wave file via the Tapedeck Pre in Guitar Rig 7 and then see how the tuner reacts with mute on and off. For me it gives the exact same results.

  • B.Oerenkool
    B.Oerenkool Member Posts: 9 Newcomer

    Check, same results here also. But then again, all is / was fine in 5 / 6 ? I see what you're trying to do, narrow the problem down. But there was no problem, until the upgrade to 7. It's not a live and death situation here, but with students in the room, very inconvenient to tune out loud.

  • Eddie_NI
    Eddie_NI Product Team Posts: 259 mod

    I can image that being very inconvenient and I'm really sorry that you are having trouble with this in Guitar Rig 7. But I have really no explanation at all for what's happening. We have checked this on multiple computers and I have looked at the code and there is literally nothing that ties the mute button to anything besides muting the output of the tuner 😧

  • B.Oerenkool
    B.Oerenkool Member Posts: 9 Newcomer

    Thanks Eddy for turning things upside down, I'll live with it for now. Love the update 7 , for sure. Still miss some handy MIDI implementation (Like in 5). But that's another discussion.

    If anything changes here, I'll keep you informed!

  • Eddie_NI
    Eddie_NI Product Team Posts: 259 mod

    Here is a screen recording from my Mac playing that audio file I sent earlier. It's working perfectly fine. Can you try with the inputs to Guitar Rig muted (like in my video) and also with an empty rack? Does that make a difference?

  • B.Oerenkool
    B.Oerenkool Member Posts: 9 Newcomer

    That was a clever idea! No problem there. So mute on with empty rack (even no amp) = perfect tuner. So something in my flow is interfering?

    So a further narrowing down on my side: It's happening with the 'old' presets. Imported from 5 / 6. Maybe even 4 and 3. The new (7) 'Warm Tweed' is fine, But the old set , even empty, from 6 is wobbly. I think I should better start from scratch and build with only 7 stuff in the flow.

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