Anyone know specific part#s or alternates for Komplete Kontroller 4D Encoder Knob?

DRoy76

4D encoder knob got pulled off my KK M32 and has gone the way of half of my socks (disappeared). It's the "big" knob to the right of the screens.

1 - Has anyone replaced their four dimensional / 4D encoder before?

2 - Is it possible to order the factory-original part?

3 - Or any specific products you could recommend that you know would fit?

4 - Is the stem underneath a "Standard" 6mm shaft? Or does anyone happen to have the specific dimensions?

JesterMgee

1 - Nope, I keep all my gear protected, away from kids and if I need to transport it I keep the original box so never had this issue before. I am just sllink my 10 year old MK1 keyboard and it still looks brand new, in box.

2 - You can create a ticket to the support department and find out if they have it as an available spare part, sometimes they do and can sell a spare.

3 - I'd imagine it is specifically designed for the task but this is also why I own a 3D printer so in a case like this I would simply measure and design a replacement, would be the perfect thing for a 3D printer to whip out.

4 - No idea, never attempted to pull that encoder off but i'd personally just measure it, tho I assume you do not own a pair of vernier calipers?

Jeremy_NI

And here is a link to contact our hardware department: https://bit.ly/NISupport_Hardware