Unable to set up Kontrol S61 MK3

aatreya · 2023-09-15T03:02:32+00:00

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My Kontrol S61 MK3 arrived today and I'm trying to follow the setup instructions at ni.de/kontrol-setup. When I get to step 5 to update the keyboard, it directs me to ni.de/kontrol-update which gives me error "404 – PAGE NOT FOUND".

The keyboard won't let me use it until it is updated. Does anyone have a working link to download the firmware updater?

Thanks!

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Kaiwan_NI

Hi @aatreya Kontrol Mk3 has not been shipped yet and therefore cannot be installed. We'll get in touch with you via DM!

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Grunwaldt

I got it working!

Here what I did, and the info i have…

According to native instruments, PC's built around 2020-2023 have a flawed USB-C connections and can't be fixed by updating the BIOS or drivers.

I bought an USB-C to USB-A cable and plugged it first on a USB 3.1, didn't work but it did fine on a standard usb port on my mobo. Also bought a smartphone charger and plugged it to the device power connection.

It works now, also remember the usb-c connections have a tricky way of connecting right, you have to apply quite some pressure until they pop in place.

Hope this helps to anyone having the issue…

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