Good morning everyone. Unfortunately I have this problem I have sent several tickets writing to cancel the order that has not been shipped and is being updated. I've been trying to stop the order since the same day but I haven't received any answers except that the case will be taken into consideration as soon as possible. This is the last open ticket :''Hello, on 08/11/23 I purchased the TRAKTOR KONTROL S4 MK3 product on your site, paying 999.00 with transaction reference Merchant order number 18000370264C. The order in question was obviously charged to my credit card. I apologize in advance but I have canceled my order through several emails and have not been able to receive your response. Could you kindly close the order and re-credit me the amount due? I'm sorry for the inconvenience and I apologize again for the time lost in the hope of a prompt response from you. Best regards, Max Montorio.'' I hope that maybe by writing here in the forum I can interrupt the order and receive a reply with a refund request. Thanks for understanding.😪
