Missing expansions

nigelbyrne
nigelbyrne Member Posts: 7 Newcomer
edited October 22 in Massive X & Synths

When accessing presets using Massive X (in Ableton or Maschine) not all of the installed expansions are displayed.

In this example Rush which is installed and can be selected from the browser window in Maschine and Komplete Kontrol it is not available from within Massive X directly.

Please see the screenshot and if you know the answer I will buy you a coffee!

Thanks, Nigel


Best Answer

Answers

  • jakubpatok
    jakubpatok Member Posts: 67 Advisor

    Perhaps you should try reinstalling the expansion? I know it's a simple solution that you would probably come up with by yourself but sometimes such noncomplicated fixes resolve the problem. Maybe some files haven't been installed properly.

  • nigelbyrne
    nigelbyrne Member Posts: 7 Newcomer

    Ok will give that a go. Doesn’t explain why it works fine in Komplete Control however…

  • nigelbyrne
    nigelbyrne Member Posts: 7 Newcomer

    this did not work.


    anyone got any other ideas please?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @nigelbyrne That's pretty weird indeed that it shows in Komplete Kontrol and not in Massive X. First thing i'd try would be to give full disk access to Ableton and Maschine: How to Enable Full Disk Access on macOS

    Then try the following: Some Presets are Missing in MASSIVE X

  • nigelbyrne
    nigelbyrne Member Posts: 7 Newcomer

    Thanks @Jeremy_NI I was actually planning on a fresh install of everything from OS upwards so did this and it's now working as expected.

    I suspect your idea would also have resolved the issue

    Cheers

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