New Komplete Kontrol update crashing Studio One

Gorilla Texas · 2023-06-03T01:09:18+00:00

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Hi,

Thank you for the update.

I can confirm that Komplete Kontrol is crashing Studio One :

*** WARNING: Unable to verify timestamp for Komplete Kontrol.vst3
DEBUG_FLR_EXCEPTION_CODE(c0000374) and the ".exr -1" ExceptionCode(c0000005) don't match

Please ensure the drivers are fully up to date and you are testing both VST2/3 of the plugin. If the issue remains you will need to contact Native Instruments to ensure the plugin has been fully tested in Studio One 6.1.2

Thank you for your patience.

Kind regards,

Gary M.

Technical Support Agent

PreSonus Audio Electronics

www.presonus.com

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Accepted answers

Jeremy_NI

Hey people, the issue was fixed with the latest version of Komplete Kontrol (3.0.0), more info HERE.

Nilo_NI

Hello everyone,

The team have put together an update for the last version of Komplete Kontrol supporting VST2.

It includes the following updates:

FIXED: Crash and UI glitch when loading Sampler or Audio windows, closing and reopening

FIXED: First note in Logic does not play correctly

FIXED: Issue where Logic Pro would open projects with empty instances of Komplete Kontrol

Here you have the installers:

Komplete Kontrol 2.9.6 for mac

Komplete Kontrol 2.9.6 for Windows

Please note that you can still load VST2 plug-ins in Komplete Kontrol 3.0.

All comments

JesterMgee

And this would be on Windows or MacOS (version) or both?

Gorilla Texas

My computer is Windows 10 64bit.

Jeremy_NI

@Gorilla Texas Could you tell us how the crash happens, step by step? Is the Komplete Kontrol standalone application working normally? Have you tried the folllowing? KOMPLETE KONTROL Crashes

Gorilla Texas

When I load a Komplete Kontrol instrument it crashes Studio One. The graphics of the plugin also breaks up. It loads really slow now also. I don't have any NI keyboards so I haven't tried it in standalone. Studio One team also confirm it crashing Studio one.

Gorilla Texas

I will try KOMPLETE KONTROL Crashes now and get back.

Jeremy_NI

@Gorilla Texas Any luck? Do you still need help?

Gorilla Texas

No it didn't in Studio One Komplete Kontrol just isn't compatible with it as shown in picture, the graphics are disfigured and broken. The app in standalone doesn't give me issues but I don't use it standalone. Another thing the issues only happen when I use samples, no issues using instruments inside Komplete Kontrol in Studio One 6.

Jeremy_NI

@Gorilla Texas If the crashes only happen with the sampler module, then it's a known bug already: Crash when opening projects with Komplete Kontrol in Sampler mode

"the bug has been filed: KBDSW-7402 It is now in the hands of the developers."

Regarding the graphic issues, what graphic card are you using? Is the driver for this graphic card up to date? What display settings?

Gorilla Texas

NVIDIA Geforce RTX 2070 yes it's up to date and display is 1920 X 1080 60Hz

Jeremy_NI

Thanks for the info. Unfortunately there's no date for a fix at the moment.

Gorilla Texas

Wow that's a shame thanks for letting me know!

Jeremy_NI

Hey people, the issue was fixed with the latest version of Komplete Kontrol (3.0.0), more info HERE.

Gorilla Texas

https://community.native-instruments.com/discussion/comment/99948#Comment_99948

Thank you yay!!

Kymeia

https://community.native-instruments.com/discussion/comment/99948#Comment_99948

Yeah but unfortunately you can't use the sampler module any more because it's no longer possible to drag samples from the browser

Matthew_NI

https://community.native-instruments.com/discussion/comment/100071#Comment_100071

You can use the sampler.

You can browse samples, and double click / press load to load them into the sampler module.

Are you referring to the ability to drag and drop into a hosted plug-in? That would be different - and the issue we discussed earlier in another thread.

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