Can't use battery anymore

I have made a bunch of tunes using battery kits. Love it.
Now, I get 'battery could not load'. Help guides say that means I don't have Battery. Maschine has Battery in my instruments list, but Native Access says I don't have Battery installed, and to buy a full license is ....£179. W.T.A.F!?!?
So suddenly I can't use half of my library.. I'm jumping mad.
Maschine doesn't even break things out between Battery and non-Battery when looking for drums/kits etc, so its massively infuriating.
Are Native Instruments trying to Mandela affect me? I KNOW I had battery... I've spent more money on Maschine plug-ins and expansions now than the Maschine itself, and I keep getting *****. Anyone else angry as hell about this?
Answers
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Are you using the latest version of Native Access?
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Hi Reefius, thanks. Yeah 3.3.1, and installed all available updates.
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@double_dave Checking your account, I can't see a Battery license or a bundle containing Battery 4. Maybe you have another account with different licenses on it? Is it installed on your computer? Was it installed on a previous computer? Can you open it in standalone?
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Hi - I have the same problem with Battery not loading in Komplete Kontrol.
I have tried to reinstall in in Native Access. It works as standalone player.
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