Hi,
I've just noticed that the 2 left-most keyboard light guide LEDs on my S49 are not working. All the others are fine.
Anybody seen this before and have a fix, or is it simply a hardware fault?
@wjoyce It definitely looks like a hardware issue, you need to get in touch here: https://bit.ly/NISupport_Hardware
Just reporting back - it was indeed a hardware issue. I RMA'd it with the retailer and was repaired at a UK service centre
Is this true if you have it turned on but not connected to anything? Libraries are able to defeat those keys and sometimes do if you have them loaded.
Yeah, it's the same if I select a full range instrument and they're not lit when using instruments with C0, C#0 keyswitches either. I've also tried Vegas mode and they don't light. It's just the C and C# keys.
