Can't submit a ticket for support
darkglove
Member Posts: 3 Newcomer
I'm looking at upgrading my Komplete package and the upgrade path is only selecting a much older version.
I've been through the auto support several times and it just takes me back to the start without giving me the option to raise a ticket.
Tried 2 browsers, same thing.
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Comments
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It appears for the Webshop/Order Support, you have to use the Chat feature during available hours 1pm-4pm PST (USA) or 1pm-4pm CET (Europe)...you will need to do the math based on your Time zone!
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This one should work: https://bit.ly/n1request
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Thanks, that link worked
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*Maths ;)
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