Installing Backyard Jams hanging on windows11...

gunnars04
gunnars04 Member Posts: 3 Newcomer
edited May 2023 in Tech Talks

Hi,

Is there any way of deleting or re-installing?

Thanks, Gunnar

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,299 mod
    Answer ✓

    Have you tried deleting the expansion folder and reinstalling it with Native Access ?

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,299 mod

    Here is how to unonstall a product on Windows: How to Uninstall Native Instruments Software and Drivers from a Windows Computer

    In some cases you might need our NI reg tool provided in this article: Fixing Software Update Installation Issues (Windows)

  • gunnars04
    gunnars04 Member Posts: 3 Newcomer

    Thanks, when checking add/remove on my win11, I only get:

    Native Access

    Native Instruments Massive

    Native Instruments NTKDaemon


    When I run the tool, I get:

    Massive

    NTKDaemon


    I don't get any options of removing/fixing "Backyard Jams".

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,299 mod
    Answer ✓

    Have you tried deleting the expansion folder and reinstalling it with Native Access ?

  • Lu_
    Lu_ Member Posts: 10 Member

    Hi @gunnars04

    In your content location is the backyard jams folder in there?

    If it is try to renamed the backyard jams folder to backyard jams.sav (i did it for this test, after that i rename it and can proceed using it) as in the picture below. After a rescan or restart from / in NA2 you should get the repair / reinstall option as shown below.

    Very nice expansion pack btw :)

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