3rd Party Vendor not showing up in Maschine

Staykool
Staykool Member Posts: 72 Helper
edited February 2022 in Maschine

Can anyone please help. I've been struggling with a missing vendor issue for over a week now.


PROBLEM.

I purchase WAVES plugins and everything was working fine. I'm in EFFECT mode.

THIS IS HOW IT LOOKED WHEN EVERYTHING WORKED PERFECTLY


IMG_2781.JPG
IMG_2780.JPG


NOW I NO LONGER SEE WAVES AS A VENDOR IN THE LIST WHEN IN EFFECT MODE. THIS IS WHAT I SEE

IMG_2779.JPG


HOWEVER I CAN STILL ACCESS WAVES LIKE THIS. So they are showing up.

Screen Shot 2022-02-19 at 10.09.49 PM.png


BUT, the plugin count is off even though I can access them,This include effects from NI and WAVES.

The total amount of effects should be 4489. Like this. When is works properly

4489.jpeg

but due to the fact that waves is not showing up as a vendor the total is only 3107 even though BUT I CAN STILL ACCESS THEM WHEN I CLICK ON THE CHANNEL WHICH IS WEIRD

3109.jpeg


When I looked at the plugin details here's what I noticed. When things are working properly and WAVES shows up as a vendor here are the details.

Screen Shot 2022-02-21 at 12.04.52 PM.png
Screen Shot 2022-02-21 at 12.04.59 PM.png


When WAVES is not showing up as a vender here are the details.

Screen Shot 2022-02-21 at 12.11.39 PM.png
Screen Shot 2022-02-21 at 12.11.46 PM.png


So the WAVES plugins showing as part of Native Instruments

I TRIED EVERYTHING OVER THE LAST 5 DAYS.

un-installed Maschine 2 software.

deleted the konkaktdb file.


This is driving me crazy,

I'm working on a MacBook Pro 2019 running Catalina. Maschine MK3 vapor gray. This is a newer system where I'm having this problem. I'm also using Maschine Studio running on a Mac Mini 2014 running Catalina and everything works perfectly.

THANKS IN ADVANCE FOR ANY HELP YOU CAN PROVIDE.

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Comments

  • D-One
    D-One Moderator Posts: 2,879 mod

    I would try to delete the "NKS FX" folder from Waves then reinstall all the waves stuff.

    Mac HD > Applications > Waves > Data > NKS FX

  • Staykool
    Staykool Member Posts: 72 Helper
    edited February 2022

    I will give it a try D. Thanks as always. :)

  • Staykool
    Staykool Member Posts: 72 Helper

    Hey D. That didn't work but you did help me remember something important that may fix this mess. I have 2 separate studios both running Catalina.

    The vendor shows up perfectly in Maschine in Studio A because when in preferences I see that Maschine is showing the Waves Plugs in the factory library,

    Like here


    Screen Shot 2022-02-22 at 7.57.51 PM.png


    In my studio B. The factory library does not have waves showing up at all.


    Screen Shot 2022-02-22 at 8.07.13 PM.png

    The plug ins are showing up here

    Screen Shot 2022-02-22 at 8.14.53 PM.png

    But not in the factory library,

    How do I get the factory library to point to Applications/Waves/Data/NKS?

    I think that would solve the problem,

  • D-One
    D-One Moderator Posts: 2,879 mod
    edited February 2022

    Inspect your HD > Library > Preferences folder, and check if you have a bunch of .plist files with names that start withcom.native-instruments.Waves, like so:

    Screen Shot 2022-02-24 at 07.45.07.png

    If the above is missing that is the cause but not sure what would be the fix, the Waves installer is supposed to copy those files there. Manually copying them from the working computer to the other one could fix it if both macs have the same name only.


    Close Maschine on the affected computer and try deleting the both Komplete.db3 files in:

    HD > Users > <Your Name> > Library > Application Support > Native Instruments > Maschine 2 

    HD > Users > <Your Name> > Library > Application Support > Native Instruments > Komplete Kontrol

    Maschine will regenerate those next time you launch it, if not then rescan your factory lib, report back.

  • Staykool
    Staykool Member Posts: 72 Helper

    Wow. Thanks. I've been out of sorts last week and I'm just seeing this.

    Hope you are well D-ne.

  • Staykool
    Staykool Member Posts: 72 Helper

    That did not work. I finally just decided to use waves in the user portion on computer 2. I finally spoke to someone at Waves and they are aware of the bug with NKS. The tech said it's quite complicated. It's weird because everything was working perfectly on both computers. Then one day the second computer just started acting up and it's a newer one.

  • Staykool
    Staykool Member Posts: 72 Helper

    Thanks for all your help

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