Guitar Rig 6 Pro: failure: Initialize 275 - 10868 [-10868]

iwadon
iwadon Member Posts: 2 Member

Hello,

I have a trouble with Guitar Rig 6 on MOTU Digital Performer.

When I select Guitar Rig 6 as an effect, I get an error as shown in this image.

I have uninstalled Guitar Rig 6 according to the following support information, and reinstalled it using Native Access 2. But this situation has not improved.

https://support.native-instruments.com/hc/en-us/articles/210291865-How-to-Uninstall-Native-Instruments-Software-from-a-Mac-Computer

This problem is happening on both Intel Mac and M1 Mac.

What can I do?

My environment:

  • Intel Mac: iMac (Retina 5K, 27-inch, 2017), macOS Monterey 12.6.3
  • M1 Mac: MacBook Pro (16-inch, 2021), macOS Ventura 13.2.1

Thank you in advance.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,637 mod

    What happens in Guitar Rig 6 in standalone? Does it crash as well? Did you follow the steps of this article? GUITAR RIG Crashes at Startup

    Do Digital Performer and Guitar Rig have Full Disk Access? How to Enable Full Disk Access on macOS

  • iwadon
    iwadon Member Posts: 2 Member

    Hi Jeremy,

    Thank you for your response.

    What happens in Guitar Rig 6 in standalone?

    No, this is an issue when used as an effect in MOTU Digital Performer 11.

    Does it crash as well?

    No, it does not crash when launched as an application.

    Did you follow the steps of this article?

    Yes.

    Do Digital Performer and Guitar Rig have Full Disk Access? 

    No. Every time Digital Performer or Guitar Rig asks me to grant access, I grant access individually.


    Finally, in my environment, I solved this problem by using stereo audio tracks instead of mono audio tracks based on the information in the following post.

    Guitar Rig 6.3: Errors when loading

    I would originally prefer to use Guitar Rig with a mono audio track, but I look forward to a future fix.

    Thanks,

  • henrod
    henrod Member Posts: 5 Newcomer

    SAME ISSUE HERE but with DP10, not 11. I'm trying to add GuitarRig to an existing mono guitar track and get the exact same error message. I run my live rig 100% mom and I need this to be able to work. Please provide updates as to a fix for this.

  • Eddie_NI
    Eddie_NI Product Team Posts: 357 mod

    Is this with Guitar Rig version 6.4.0 or an earlier version?

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