How to merge accounts

Riley111 Member Posts: 2 Member

March 2023 edited March 2023 in Komplete General

Had old account with old email. I accidentally ordered update with my new email account. Now can’t connect the new upgrade to my original guitar rig 5 software. No customer service number? Anyone have a phone number? No response yet from tech support.

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Best Answer

Blindeddie Member Posts: 1,559 Expert

March 2023 Answer ✓

NI does not offer phone support... if you have put in a ticket using the Account and Registration tool...
Account & Registration – Native Instruments (native-instruments.com)
Then you need to wait for a response...

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Answers

Paule Member Posts: 1,328 Expert

March 2023

Go to your account
https://www.native-instruments.com/en/account/
and choice

Here you can change your email, password etcpp.

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Blindeddie Member Posts: 1,559 Expert

March 2023 Answer ✓

NI does not offer phone support... if you have put in a ticket using the Account and Registration tool...
Account & Registration – Native Instruments (native-instruments.com)
Then you need to wait for a response...

0
Riley111 Member Posts: 2 Member

March 2023

I did already submit a ticket for this. Thank you for your answer.

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