MASCHINE 2.16.1 Freezing on load while scanning Waves WaveShell-VST3 14.7

dougieb
dougieb Member Posts: 6 Member
edited February 2023 in Maschine

I recently loaded new version of Waves and it is causing Maschine to freeze on load.

Using intel xeon, macOS Big Sur 11.7.3 - not using M1

Please advise.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,632 mod
    Answer ✓

    @dougieb Did you get our email? My colleague got back to you on the 24th of february but you did not get back. Is the issue gone?

Answers

  • Matt_NI
    Matt_NI Administrator Posts: 1,110 admin

    I created a ticket for the support team to check that and report to the Maschine team directly if necessary. These types of bugs are a bit harder to reproduce unless we have a clear picture of what you are using. They'll be in touch via email soon.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,632 mod
    Answer ✓

    @dougieb Did you get our email? My colleague got back to you on the 24th of february but you did not get back. Is the issue gone?

  • Artistik Monk
    Artistik Monk Member Posts: 4 Member

    Im having the same issue and here's a screenshot of what its freezing on and a shot of my system specs.

    Screen Shot 2023-03-17 at 9.29.01 AM.png


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,632 mod

    @Artistik Monk Well, it's not really exactly the same issue. On the screenshot we can see it's Waveshell v 9.0 that causes the freeze. I believe that these Waveshell is only supported until MacOs 10.12 or 10.13, according to their system specs. We would recommend to check compatibility of your plug-ins.

  • Artistik Monk
    Artistik Monk Member Posts: 4 Member

    @Jeremy_NI Thanks I didn't remove all of the files the first time. I went back into it and found them in my hard drive, removed them and now every is working. Thanks again for the advise

  • dougieb
    dougieb Member Posts: 6 Member

    Thank you everyone for your assistance and comments.

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