Waiting for my license transfer

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nobi10
nobi10 Member Posts: 2 Newcomer
edited February 2023 in Native Access

Hello,

I'm looking for someone from support who can help me, I bought a used Maschine plus, but the license transfer code is still not being created by native instruments. can you help me?

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  • Matt_NI
    Matt_NI Administrator Posts: 1,114 admin
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    It looks like you've sent your request a couple of hours ago. Please allow our team to check and process the transfer. Unfortunately, only they can take care of these types of requests.

  • nobi10
    nobi10 Member Posts: 2 Newcomer
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    hello yes. I sent the request a few hours ago, but the seller sent it on Saturday. you can check directly from the serial I sent

  • Kubrak
    Kubrak Member Posts: 2,789 Expert
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    It may take few hours, it may take 2-3 days, weekends not counting in.

    Generally, it is much better to have Licence Transfer resolved before starting the sale.... It makes things faster.... And less troubles.

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