Help with installation - Native Access failure

Lo Spesso · January 2023

Hi everyone and thanks in advance for your help.

I have a big problem, until yesterday I was on a windows pc and today I switched to Apple Mac Studio, while trying to install my Komplete 13 collector edition I see that Native Access continues to give me errors and installation failures. can you help me ?

another important question is the following:

but if I had already installed the content locations on the external ssd do I have to redo everything? if not I have to redo everything using the same ssd on mac what are the plugins to download and install download location ? I use translator and I hope someone can help me.

Nico_NI · January 2023

Please share with us more information about your setup like your OS for instance.

Check out also the following thread for troubleshooting tips:

https://community.native-instruments.com/discussion/8934/native-access-most-common-issues

If libraries are already installed on your SSD, you need to go to Native Access and point out your Content Location to your external drive. However, you might have to reinstall products again nonetheless.

Jeremy_NI · January 2023

@Lo Spesso Step 1 would be to check Full Disk Access for Native Access and the NTKDaemon, it's all explained here: Native Access Error Message: "Installation Failed" (Mac)

Help with installation - Native Access failure

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