Native Access (current version: 3.1.0) slow installing

Dozier Mills
Dozier Mills Member Posts: 13 Member
edited November 2022 in Native Access

Today I have 3 update on Native Access 3.1.0

I click on Massive update and it download quick but then 1 Hr and 30 min later still installing.

That is not going to work. Need to correct this install issue when I still have 2 more to update for Maschine and Komplete.

Win10 Pro 64

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Best Answer

  • Dozier Mills
    Dozier Mills Member Posts: 13 Member
    Answer ✓

    Jeremy


    Yes my S61 and MK2 are connected USB and Midi.

    So now read the FIX

    I went to download folder and unzipped all and put them in download folder.

    Started Native Access 3.0.1 and then ran update

    By me going in an unzip and put them back in folder.

    THIS FIXED THE ISSUE

    All 3 programs have updated.

    I have a paid version of WINRAR. So if you me what Associate files I need to change to correct future updates.


    Note now that I have a 1 TB SSD dedicated for Studio Recording work. I can not add more sound to me system.

    I had Win 7 Pro with C: OS with only 41 GB left. It was pan full. Now I have Win10 Pro 64 with 500 GB SSD for OS and 2TB SSD for recording with Studio One V6. 1 TB SSD for Native program and Sound.

Answers

  • Dozier Mills
    Dozier Mills Member Posts: 13 Member

    Native Access is (Current Version 3.0.1) My Bad can not edit my post.

    1. Massive download quick but install drags on. Should not take hours to install.
    2. Maschine update download in Que
    3. Komplete Kontrol update in Que

    Anyone else have Log wait time on install.

    PC has 32 Gig of Ram with all SSD running Win 10 Pro 64 version 22H2

    Hopefully Support will correct this issue soon.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,602 mod

    I see you already contacted my colleagues regarding this issue. They should get back to you soon.

  • Dozier Mills
    Dozier Mills Member Posts: 13 Member

    Native Access 3.0.1 is still not installing any of the updates. Just a constant Scroll for HOURS.

    I have verified it has download the update. So why No install?


    Download.jpg


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,602 mod

    @Dozier Mills My colleague replied to you on Wednesday, didn't you get the email? Have you checked your spam ?

  • Dozier Mills
    Dozier Mills Member Posts: 13 Member
    Answer ✓

    Jeremy


    Yes my S61 and MK2 are connected USB and Midi.

    So now read the FIX

    I went to download folder and unzipped all and put them in download folder.

    Started Native Access 3.0.1 and then ran update

    By me going in an unzip and put them back in folder.

    THIS FIXED THE ISSUE

    All 3 programs have updated.

    I have a paid version of WINRAR. So if you me what Associate files I need to change to correct future updates.


    Note now that I have a 1 TB SSD dedicated for Studio Recording work. I can not add more sound to me system.

    I had Win 7 Pro with C: OS with only 41 GB left. It was pan full. Now I have Win10 Pro 64 with 500 GB SSD for OS and 2TB SSD for recording with Studio One V6. 1 TB SSD for Native program and Sound.

  • Dozier Mills
    Dozier Mills Member Posts: 13 Member

    Got another issue with Native Access 3.0.1


    Native Access is installed on C:/

    My Preference is all Native on 1 TB I:/ ( See Picture )

    Prefernce.jpg


    Issue is 3 I can not remove, Change path. will not install, will not anything.

    3 files no go.jpg


    Happy Veteran day 🇺🇸 11/11/2022

  • Dozier Mills
    Dozier Mills Member Posts: 13 Member

    I put a ticket in about this issue.


    When I loaded most of my paid program it was Native Access 2.7.0 then updates 3.0 and now 3.0.1

    So I think part of problem is no Clean up when each update tried to install , It never downloaded .

    Luckly I have a backup of Komplete Select

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