beatport stream "not valid link subscription" error

patproblem
patproblem Member Posts: 2 Member
edited October 2022 in Traktor Software & Hardware

I have been a traktor customer for many years and a very loyal customer.

I would like to give a real rant

Update made with my macbook pro to traktor plus and impossible to take advantage of the free 3 months with beatport streaming.

The problem is well known at traktor and beatport but nothing is solved by native instrument.

So this is false advertising.

This is the error message in this post

Je suis vraiment tres déçus du comportement de native instrument qui ce vous vraiment de ses utilisateurs.

GROSSE DECEPTION

Comments

  • PK The DJ
    PK The DJ Member Posts: 999 Guru

    You need to post in English here.

    Do you have (or have you ever had) a Beatport Link subscription?

    The three months free trial is only valid for people who have not used the service before.

    Also, which level of subscription are you trying to use? The trial only applies to one (the middle one I think).

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,523 admin

    Hi @patproblem can you please contact our support team directly? https://bit.ly/n1orders We'll be happy to help with any issues you have with discount codes etc.

  • d_j_m
    d_j_m Member Posts: 54 Helper

    NI is being extremely silent on the issues between Traktor, Windows 11 and Beatport. Beatport has at least bothered to communicate with people (via the official BP streaming FB group).

    So far they are saying it's an NI/Windows issue. They've also helped people downgrade for the time being.

Back To Top