Waiting for connection error with Native Access 2.6.0 with MacOS 12.6 Monterey

chadd
chadd Member Posts: 1 Member
edited September 2022 in Native Access

I just got a new Mac Studio and I can't install my NI applications on it. I'm getting the "waiting for connection" error with Native Access 2.6.0 on M1 Mac Studio running MacOS 12.6 Monterey. I have checked every item on this page: https://support.native-instruments.com/hc/en-us/articles/360017647557-Native-Access-Waiting-for-connection-

Private Relay in iCloud is turned off

I am not using a VPN

Mac Firewall is turned off

Connected to router via an ethernet cable and Limit IP Address Tracking is turned off

FileVault is turned off

I'm not using a Proxy server

The drive came formatted as APFS from Apple

The Location paths are the default. The Application Location /Applications/Native Instruments has read and write permissions, but it's highlighted red with an exclamation point in Native Access Preferences.

I've tried reinstalling Native Access, deleting everything in the Download folder.

Is there something else I can try?

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  • Kaz
    Kaz Member Posts: 1 Newcomer

    I'm also having trouble. Even though my computer is connected to the internet, Native Access says it can't connect. My new Mac is the exact same as yours and I haven't found any solution. I was able to download every other plug-in but my Native Instruments ones. It's not a proxy/VPN/firewall issue.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,637 mod
    Answer ✓

    Hey there, some users with similar issues found solutions here: Native Access 2 can't connect to internet after installation

    If that doesn't work out, feel free to get in touch with our specialists: http://bit.ly/NIsupport_install

    I'll close this thread now, since it's already addressed there.

This discussion has been closed.
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