Ableton 11 Crushes after installing Komplete 13

ThisMiss
ThisMiss Member Posts: 7 Newcomer

Hi there! If I open Ableton 11 standard I see an error message as soon as I run some NI plugins I've just installed.

Both Ableton and NI have full permission to the disk (I run Monterey on an M1 hardware) and the NI installation has no issues.

Please let me know how can I fix this.

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  • JesterMgee
    JesterMgee Member Posts: 2,535 Expert

    OS Version?

    Ableton Version (11.?)

    What is the error message (screenshot)?

    Did you run the plugins using the standalone version before using them in Live?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod
    Answer ✓

    @ThisMiss To be able to use most of our plug-ins on M1 macs you need to run your Ableton in Rosetta mode: How to Open Your DAW Using Rosetta

  • ThisMiss
    ThisMiss Member Posts: 7 Newcomer

    Hi there, thank you for your replies. Here some extra info:

    Yes, I'm running with Rosetta;

    Os version: Monterey 12.3.1 

    Ableton Version 11.1.6

    Attached the error screeshot

    No, I didn't run the plugin in standalone before opening them in Ableton (RAUM is a reverb and I will use it just in Ableton, I don'k think a RAUM standalone version is available, for example.


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod

    Are you launching the AU, VST, VST3 plugins? Do all NI plug-ins crash ? Kontakt ? Komplete Kontrol? Which ones specifically crash ?

  • ThisMiss
    ThisMiss Member Posts: 7 Newcomer

    I can run VST and VST3 but AU crushes Ableton

    These are the plugins I can't use right now because I see them as AU (but they crush the DAW) and I don't see them as VST or VST3, even if I find the vst file in my audio folder... kinda weird.

    Driver

    Replika

    Phasis

    Solid bus comp

    Solid dynamic

    Solid eq

    Supercharger

    Transient Master

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod

    Is it a standard M1 or M1 Max/Pro ?

    Have you enabled VST and VST3 plug-ins in Ableton ? Can you post a crashlog from Ableton ?

    You can find them here: Mac - /Users/[username]/Library/Application Support/Ableton/Live Reports/

    Note: These folders are normally hidden. Here's how to access hidden folders.

  • ThisMiss
    ThisMiss Member Posts: 7 Newcomer

    M1 10 core

    I can attach the zip file of the crush report but I can't unzip it

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod

    No worries, attach the zip file. It can be opened with apps like The Unarchiver.

    Have you enabled VST and VST3 plug-ins in Ableton ?

  • ThisMiss
    ThisMiss Member Posts: 7 Newcomer

    here is my report! :)

    and yep, I enabled VST and VST 3 in Ableton (I use NI plugins with that format and they work. But I still don't find some of them (the ones I added to my list)

  • ThisMiss
    ThisMiss Member Posts: 7 Newcomer

    Hi @Jeremy_NI, please let me know if you find a solution!

    Thank you in advance!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod

    @ThisMiss I contacted you by email, we need more info on your system.

  • ThisMiss
    ThisMiss Member Posts: 7 Newcomer

    Thank You, I'll reply today

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