"You may not have the appropriate permissions to open the file" - error

AXS_PRODS · 2025-07-12T13:40:59+00:00

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For installing Komplete Start, I installed Native access (2). The only problem is that I just can't open it, though I tried it in a couple of different ways. The only thing I got was the following message:

"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."

Can someone help me please?

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Uwe303

Hello,

have you tried to open it as administrator, by right click on it and select "start as administrator".

AXS_PRODS

Yes, of course I did, but it doesn't help resolving the issue…

PoorFellow

https://community.native-instruments.com/discussion/46551/you-may-not-have-the-appropriate-permissions-to-open-the-file-error

Are you using latest version of Native Access for your OS ? (By now N.A. 2 is only a name the app at present is now version 3.18.1).

Else the please try the following :

make sure that you have sufficient Administrator privileges on the computer.

Then uninstall both Native Access and NTK Daemon,

then run the NI reg tool and remove anything NativeAccess and NTKDaemon ,

then use Windows Explorer to search your system drive for all instances of 'Native Access' and 'NTKDaemon' and delete it all .

Then restart computer (important) ,

download newest version of Native Access for your OS ,

then reinstall Native Access as an Administrator .

If that doesn't work and you have sufficient Administrator privileges on the computer then there could ne an issue with the user Account or with the dependencies or the Windows installation.

What is your exact OS version ? and is your OS updated ?

Jeremy_NI

@AXS_PRODS You might also need to log in to the Windows session with an administrator account. If that's not helping, please post a screenshot of the error message.

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