Upgrade from Komplete 13 to 13 Ultimate - refund Alicia's Keys ?

ChristofR
ChristofR Member Posts: 5 Member
in Komplete General

I recently purchased Komplete 13 (about 5 days ago, 3rd June). I also bought Alicia's Keys stand-alone.

I am now reconsidering and would like to get Komplete Ultimate instead, but Alicia's Keys is included in that.

Would it be too late to have Alicia's Keys refunded ?

Best Answer

  • Kubrak
    Kubrak Member Posts: 2,789 Expert
    Answer ✓

    I guess, SW cannot be refunded if one has installed it. Have you installed it?

    Anyway, you may try to ask NI support. They might exchange it to something another or discount it from K13U upgrade price.....

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