New Maschine MK3 and serial already used

mauro05 · April 2022

Hello,

incredible, I wanted to register my new Maschine MK3 and it says HW serial number already registered..

How do you suggest to proceed? I already contacted the online shop, but i dont trust them anymore.

thx

Kubrak · April 2022

It may happen, they should resolve it with NI. If not, you will have to contact NI support, or return MK3 to the shop....

Blindeddie · April 2022

Here is a link to a post on ow to get in touch with support

How to get in touch with our Customer Care 📧 — Native Instruments Community (native-instruments.com)

explains all about how to contact..

Dstep ATL · April 2022

https://community.native-instruments.com/discussion/2448/new-maschine-mk3-and-serial-already-used

I feel for you. Took me 4 tries to get a new M+ Lol. One of them, I got home and it wasn’t even a M+ in the box, but an mk3. Companies are trying to resell returned items as new. My case was through guitar center.

Nico_NI · April 2022

There is some useful information for you on this thread as well:

https://community.native-instruments.com/discussion/1445/all-you-need-to-know-about-license-transfer

New Maschine MK3 and serial already used

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