Native Access: Most Current Issues

Jeremy_NI
Jeremy_NI Customer Care Posts: 5,360 mod
edited January 17 in Native Access

Since the latest update of Native Access fixed a lot of long standingn issues, we summed up the most common issues at the moment with links on how to fix them. You will also find installers for the latest version of Native Access and NTKDaemon. we'll try and keep this one up to date.


#1 Installation Failed on Mac:

putting this one as the fix can also fix a lot of other issues, our KB article has been updated: Native Access Error Message: "Installation Failed" (Mac)


#2 Native Access Freezes on “Installing Dependencies“ at Startup

Our KB article has been updated: Native Access Freezes on “Installing Dependencies“ at Startup You can find the NTKDaemon installers at the end of this post.


#3 Please Grant permission to NTK Daemon:

Native Access Error: "Please grant permission to NTK Daemon to install dependencies"


#4 Stuck on Registering:

Issues: Native access stuck on registering


#5 Native Access Is Stuck on Installing Previews:

Issues: Native Access Is Stuck on Installing Previews


#6 Dependency installation process is taking longer than normal:

Make sure to install the latest version of Native Access as it fixed the issue for many users

Issues: Native Access 2: Dependency installation process is taking longer than normal


#7 Products get stuck on installation when several products are in queue:

Issues: Products get stuck on installation when several products are in queue


Useful Links:


Here you can download and install the latest version of Native Access:

Here are the installers for the latest versions of the NTKDaemon:

NTKDaemon 1.9.1 for PC and NTKDaemon 1.9.1 for Mac


And, of course if none of the steps provided here or elsewhere in the community, feel free to contact our installation / Native Access specialists here: http://bit.ly/NIsupport_install

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