What's the tmp folder remaining after installation?

aidenstunes

After installing Komplete 14 a few times, for the first time I face a tmp folder that is being created each time Install The Piano collection. Can I safely remove it? It contains nothing. 0 kb.

Thanks!

Jeremy_NI

Where exactly does this temp folder get created? Can you post screenshots to illustrate?

aidenstunes

https://community.native-instruments.com/discussion/comment/44810#Comment_44810

D:/

That's it

I have a D:/KOMPLETE 14 CE, that's the content path that I created by myself, and the tmp folder is just being added on the very same D drive, from outside the content path folder.

Jeremy_NI

Could you do a screenshot, so I can show it around?

aidenstunes

https://community.native-instruments.com/discussion/comment/44847#Comment_44847

Well yes but it would take me a few hours. I'll send it here once I am back home.

rogerbenet

Hey, same here. I got a screenshot. It was created in the same drive where is my libraries.

aidenstunes

https://community.native-instruments.com/discussion/comment/51886#Comment_51886

It's funny because yesterday after this whole time I decided to reinstall these pianos. After the installation is completed, this 'tmp' folder should remain completely empty, and the libraries' folders shall appear inside the right path, so you should be able to safely remove that tmp folder if it's empty while the folders in the right path are full.

That tmp fodler is probably just a residual of the installation process that Native Access fails to remove so I have just done it manually. We anyways deserve a solution after this whole time, but as for now it seems to be perfectly safe to remove that tmp folder once it's empty, just try it.

@Jeremy_NI

rogerbenet

Yes, I’ve removed it some times, everything works fine… And you should be right, probably is just a residual stuff from the installation process.

Jeremy_NI

@aidenstunes @rogerbenet Did you have any physical Komplete drives at some point?

aidenstunes

https://community.native-instruments.com/discussion/comment/53090#Comment_53090

Not at all. Jeremy I kindly ask of you to take a look on my other thread, I have found a major flaw and I cannot move on with projects.