Rise & Hit missing content bug

aidenstunes

Hi everyone,

I have tried reinstalling Rise & Hit twice, and each time a missing content error occurs. Nothing interrupts the installation process and any other library is fully operational.

Did anyone else experience it? Something might be broken with the installer.

Best regards,

Idan

Jeremy_NI

We've seen this issue coming back (it was happening a few years ago). Here's the workaround:

• Navigate to the Rise and Hit library folder on your system drive
• Rename the .nicnt file to “Rise And Hit”
• Restart Native Access
• Restart Kontakt

bengallica

As far as I know yes only that library. No I didn't reinstall because I read others tried and didn't work. I ended up using the batch resave in Kontakt 7 to direct it back to correct location Rise and Hit (which it seemed it was already on) but this process has seemed to have worked for now. I guess I can't use it in earlier versions of Kontakt now though correct? Don't think its a huge deal.

Jeremy_NI

We've seen this issue coming back (it was happening a few years ago). Here's the workaround:

• Navigate to the Rise and Hit library folder on your system drive
• Rename the .nicnt file to “Rise And Hit”
• Restart Native Access
• Restart Kontakt

aidenstunes

https://community.native-instruments.com/discussion/comment/57393#Comment_57393

I hope the library sees a patch at some point despite its age, it's a good one.

Thanks for the quick response and workaround meanwhile, I'll update if the problem persists.

bengallica

This is happening to me now too. I tried the fix and it is not working. Any other suggestions?

Jeremy_NI

@bengallica Is it happening only for the Rise And Hit library? Have you tried reinstalling the affected library?

bengallica

As far as I know yes only that library. No I didn't reinstall because I read others tried and didn't work. I ended up using the batch resave in Kontakt 7 to direct it back to correct location Rise and Hit (which it seemed it was already on) but this process has seemed to have worked for now. I guess I can't use it in earlier versions of Kontakt now though correct? Don't think its a huge deal.

Jeremy_NI

@bengallica Thanks for the update, happy that you found a way to make it work. Yes, batch resave makes it impossible to open the library on previous Kontakt versions.

albertjoseph

I was running into this same issue when attempting to re-install the Rise & Hit content to a new hard drive. (Previous content hard drive was lost in a fire.) I had to add another step to get the fix to work, but I have access to this instrument again. :)

• In Native Access, click the Repair prompt and select the "Re-Install" option. Complete the "Re-Install" process via Native Access.
• Navigate to the Rise and Hit library folder on your system drive. This folder is named "Rise and Hit Library".
• Rename the .nicnt file to “Rise And Hit”.
• Restart Native Access.
• If Native Access still shows the "Repair" prompt, click "Repair" and select the "Relocate" option. Select the location where the content has been installed. This folder is named "Rise and Hit Library".
• Restart Native Access.
• Restart Kontakt.

P.S. This is an amazingly useful instrument. I would pay for more content in this format. Please consider a content update for this instrument in the future. Thank you!

Bram VanK

Rise and Hit ...Library not found over and over again.....

I have tried all of the above but no results. Reinstalling...NO result...repair ..NO result..... Please help...

And browsing with using Browse file...Samples not found....

Jeremy_NI

If none of the above worked, please get in touch here: http://bit.ly/NIsupport_install